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Frequently Asked Questions
How do I report a security vulnerability?
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For security vulnerabilities, please email us immediately at security@towerapps.com with detailed information. We take security reports very seriously and will respond within 2 hours.
How can I request a new feature?
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We love hearing from our users! Send us your feature requests through the contact form above or email support@towerapps.com. We review all suggestions and prioritize based on user feedback.
Do you offer enterprise support?
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Yes! We offer dedicated enterprise support packages. Contact us at business@towerapps.com to discuss your organization's specific needs and get a custom support plan.
How do I delete my account and data?
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You can delete your account directly from the app settings, or contact us at privacy@towerapps.com. We'll permanently delete all your data within 30 days as outlined in our privacy policy.
Can I get a refund for my purchase?
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Refund policies depend on where you purchased the app (App Store, Google Play, etc.). Contact support@towerapps.com with your purchase details, and we'll help you through the refund process.